How to Start Your Own Window Washing Business
Here?s a business that, almost more than any other with equal potential for real wealth, meets the most stringent requirements of just about any sceptic. In fact, there?s so much in favour of the ?little guy? with this business, it?s a real mystery why more people don?t choose this one as the vehicle for their ultimate independence and financial security.
Simple an Easy to Start
This is a business that can make you rich very quickly? It?s a kind of service business that can very profitably be operated by one person male or female? The basic knowledge needed for success is simple and easy to learn? Very little monetary investment is needed for equipment usually less than R1000? There are virtually no storage space requirements? You can operate out of your home for virtually as long as you like, and yet, there?s a real demand for this type of business everywhere?
The success potential for window washing services is present in the smallest of towns as well as the largest metropolitan areas. Your risks will be minimal, while your rewards can far surpass even your wildest dreams. Generally, a one-man operation in a city of 50,000 can expect to gross R 40 000 or more per month after just 90 days. Operating expenses for one person operations grossing this amount should be less than R 10 000 per month.
Ideally, your plan should be to solicit new accounts, do the work yourself and establish a regular customer route. Once you?ve established such a service route, and you?re beginning to realise a good profit, you should hire part-time help to do the work while you solicit new accounts and establish more regular customer routes.
Capitalise on Your Area
You should concentrate on providing regular window washing services for all the one and two-story office buildings and storefronts in your area, start with those closest to your home and expand your efforts outward. Choose a busy thoroughfare leading into your city?s downtown area. Select the one closest to your home and begin calling on business owners and store managers all along this street into the downtown area.
Usually, you won?t have to do much more than introduce yourself, briefly explain your services, and leave your business card. We did this regularly on a once-a-week basis, and after 6 weeks, we had enough business to keep one man busy 6 hours a day, 5 days a week.
Where to Focus Your Efforts
Until you become well-established, don?t even bother soliciting work on windows higher than the second story. However, it?s best to call on every business, one after the other as you make your way to the downtown area. Later on, you can call upon churches, private schools, businesses located on side streets branching off the main thoroughfares, and even homes if you?d like to try that market. Generally, though, you?ll find the residential market too time-consuming to make your efforts really profitable, plus the fact that you simply won?t be able to charge enough to make it worthwhile in comparison to your commercial customers. Apartment houses and condominiums are quite a different story, however, particularly when you can land several customers in the same building,
As mentioned earlier, you can headquarter in and operate completely out of your home. You can store your cleaning equipment and supplies in a corner of your garage. Your bookkeeping and other paperwork can be taken care of at your kitchen table, with whatever office supplies you need, easily stored in a dresser drawer.
Speaking of office supplies, you should have a supply of business cards and an adequate supply of billing statements with your business name and address, plus mail envelopes and return reply envelopes. You can get away with rubber-stamping your business name and address on your statements and envelopes, but your business will grow faster you?ll probably also save time and money as well by going with printed supplies from the beginning.
There are no ?real reasons? not to list your home address as your business address, but listing a post office box number if you prefer will not really harm your image. The important thing is personal contact, someone from your company regularly calling upon your prospective customers.
Talk with them. Listen to them. Get to know them. Find out who?s currently doing their windows for them, if they have any complaints and how you can offer them a better deal. When you?ve actually investigated the service they?re already contracted for, and you?re certain you can offer them a better deal, put your ideas into the form of a written proposal and give it to them. Don?t be afraid to submit a proposal for a better deal, but remember when you do, your proposal should offer more than just a price break.
Under-cutting a competitor?s price usually means less profit for you, and an overall deterioration of your reputation. It may temporarily result in more work for you, but you?re in business to attain wealth not work yourself into an early grave?
Partnering with Your Spouse
If your spouse is home during the day, she can answer the phone for you and generally set up appointments for you, while you?re out making sales calls. She can also type out your monthly statements, see that they?re sent out on time, and pretty much handle your bookkeeping for you. Should it not be feasible, or for some reason, inconvenient for your wife to handle your incoming calls for you, look around until you find a good, dependable Telephone Answering Service. Many of these telephone answering services also handle typing jobs as well, so if you?re lacking someone to handle these chores for you, chances are you can find all the services you need without too much of a search.
It?s important with this type of business that you have a ?live? voice answering your calls. Selecting the right people to handle your calls, and spending the extra time necessary to train them according to your desires even paying a little more to have things done the way you want them done is almost always well worth the time and added expense. Remember, this is a service business with your growth dependent upon the personal contact you and your representatives have with prospective clients. Work on it, develop it and cultivate your personal contact transactions.
If somewhere along the line you decide to set up an office in a location other than your home, you might want to make an offer or otherwise induce one or two of the people from your telephone answering service. Regardless of how large your workforce becomes, it?s always best if you supply the window washing equipment and supplies.
Looking The Part
Employees should be allowed to take the equipment home with them and required to use their own vehicles for transportation to each job site. By all means, spend the extra money to supply your workers with uniforms.
Matching shirt and trousers with a big patch on the back of the shirts, listing your company name and phone number, is not only impressive in projecting a professional image, it is also one of your cheapest and best advertising methods.
Looking Like a Real Team
Once you have hired people to do the actual window washing for you, get a couple of magnetic signs showing your company name and telephone number. Be sure to ?wear? these signs on your car as you make your sales calls and spot check on the progress of your work crews.
Later on, you can get similar signs for your crew chiefs. If you should opt for company-owned vehicles, you?ll find vans to be the most convenient and serve your needs the most efficiently. Be sure to have your company name, phone number, and logo printed on each side of these vehicles and allow your crew chiefs to drive them home at night all of which benefits you with practically free advertising.
Getting Kitted Out
The kind of equipment you?ll need to professionally wash windows is relatively simple:
- A 12 or 18-inch window brush
- Aluminium telescopic brush handle
- 6-inch, 10 inch and 18-inch squeegees with replacement rubber blades
- A couple of plastic or galvanised?water pails, one 2 gallon and the other 5 gallon?
- 8-foot step ladder
- Plus maybe a 6-foot straight ladder?
Your start-up supplies should include:
- 5 gallons of liquid soap
- A good supply of clean rags, towels, and chamois
- And a sharp razor blade scraper?
This entire list of equipment and supplies should total no more than R 2500 in cost. You will need to add to your equipment only as your business grows and you have the need to hire more personnel?
Other Ways to Get The Job Done?
Some professional window washers are proclaiming an alternative or ?better method? than with the use of window brushes and squeegees. They?re advocating the use of ?strip washers.? These are 3/4-inch pieces of aluminium pipe covered with a nylon sleeve that fits the pipe. These are similar in appearance to the handy do-it-yourself paint rollers and are used in much the same manner. These strip washers reportedly work very well on all but the dirtiest of windows.
Another alternative is an extension pole and brush device. Water is pumped through the handle and out the brush in a rinse-wash-rinse cycle. Most professionals claim this device is ideal for second story windows, but for best quality workmanship, they still prefer the basic brush and squeegee approach.
Still another alternative is a hose-water-fed brush that utilises de-ionised water where ladders aren?t feasible. De-ionised water is a kind of water from which all minerals and foreign elements have been removed. Using this kind of water assures the window washer an easier and faster job with no worries about streaking or water drops.
How to Charge
Your prices should range between R 200 and R 250 per hour. Pay for hired help should start at R 30 per hour. It?s important that you do some homework on the various glass treatments in fashion these days. Many of these coatings or coverings require special treatment such as the usage of soft towels instead of brushes that might scratch the surface of the window coating.
How to Wash
The professional technique for washing windows cleanly and in the least amount of time is as follows:
- A few drops of cleaning solution in your bucket of water. Remember, too many soap suds are detrimental to quality work
- Wet your brush from the bucket and then scrub the window
- Take your squeegee and make one wiping pass across the top of the window
- Be sure to keep the end of the squeegee pressed firmly against the moulding?or top sill of the window frame
- Wipe the squeegee, and then do the same thing down each side of the window. From this point on, it?s just a matter of wiping the window clean with one continuous stroke. You do this by arching and looping your wiping strokes across the window pane, back and forth, never stopping or lifting the squeegee blade from the glass. With this method, you can wipe even the largest window clean in just a matter of seconds.
Practice at home on your own windows and those of your neighbours. You will quickly develop a knack for this method and wonder why you never discovered it before when you?ve finished with the squeegee, take a chamois and carefully ?blot-wipe? any excess water that may not have been picked up along the sides and bottom of the window frame. In reality, that?s all there is to it.
Truly, this is an easy business to start? and with just a little bit of imagination on your part, as well as persistence and quality workmanship, you can easily become as financially secure as you want?
All it takes is action on your part, so reach for it and may you always enjoy the fruits of a bountiful success.